Castleton Solid Wood Bunk Bed White

Thank you for choosing Sapphire Furniture Online Limited for your furniture needs. We are committed to providing you with a seamless shopping experience, including prompt and reliable delivery services. Please review the following delivery policy to understand how we handle deliveries:

Delivery Timeframe:

• We aim to deliver your order within 5 to 7 working days from the date of purchase, barring any unforeseen circumstances or external factors beyond our control.
• Please note that delivery times may vary based on your location and product availability.

Delivery Process:

1. Order Confirmation: Upon successful completion of your order, you will receive an order confirmation email containing details of your purchase.
2. Processing: Our team will begin processing your order immediately to ensure timely dispatch.
3. Shipment: Once your order is ready for dispatch, you will receive a shipment confirmation email with tracking information to monitor the delivery status.
4. Delivery: Our trusted delivery partners will transport your order to your specified address within the designated timeframe.

Delivery Charges:

• We offer free delivery on all orders, regardless of size or value, within our delivery zones.
• For orders outside our standard delivery zones, additional charges may apply. You will be notified of any applicable fees during the checkout process.

Delivery Zones:

• We currently deliver to select locations within [specify geographical regions or countries]. If your area is not within our delivery zone, we regretfully cannot fulfill your order at this time.

Delivery Restrictions:

• Delivery services are available only on business days (Monday to Friday), excluding public holidays.
• We are unable to deliver to P.O. boxes, APO/FPO addresses, or international destinations outside our specified delivery zones.

Recipient Responsibilities:

• Please ensure that someone is available to receive the delivery at the specified address during the scheduled delivery timeframe.
• Prior to accepting delivery, carefully inspect the package for any signs of damage. If you notice any discrepancies or damages, kindly notify the delivery personnel immediately.

Order Tracking:

• You can track the status of your order by logging into your account on our website or using the tracking information provided in your shipment confirmation email.

Contact Us:

• If you have any questions or require assistance regarding your delivery, please don't hesitate to contact our customer service team. We're here to help!

Note: Sapphire Furniture Online Limited reserves the right to update or modify this delivery policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.

Thank you for choosing Sapphire Furniture Online Limited. We appreciate your trust in our products and services.